It was easy and simple to amend all my details.

Friendly, quikc, helpful advice

Professional and easy service. Thx

Louise was helpful and friendly, many thanks

Just had Jamie come out to check our water usage. I was very impressed with his Polite,helpful attitude..and,knowledge. It's a shame more people don't have his caring kind attitude. Please give him a Management Position so as he can not only further his career, but make your company known for it's Professionalism and helpful attitude to their paying customer. 😎😊

Quick response

Can't get through via phone or inform you of a problem online

My query was dealt with very efficiently

Alex answered all questions, very responsive and was able to carry out the billing requests asked and very polite.

The chat function is very quick with helpful staff and issues were cleared up quickly.

The agent answered my question very quickly and efficiently.

Very disappointed this morning, followed an email I received from Bristol Water on water saving devices. Added a shower regulator and a 4minute shower timer, only to find there not available in my area?!?! Why offer them then at the end of the process there not available to us? Very annoying.

I used the live chat very helpful and informative

The advisor was fantastic answered all m questions and nothing was to much trouble.

Agent was very helpful in trying to assist me resolve the issue and was very prompt with their replies.

Wow, I checked, I sent a photo, it's a water leak. No rain for days.

Alex was amazing

Phoned 0345 600 3 600. today. Speaking with a very knowledgeable, polite young man called Alex. He was kind and very efficient listening to what I had to say and dealt with issue very quickly. Please give him a pat on the back,promotion and pay rise.His Parents...did a good job.⭐⭐⭐⭐⭐

Filled in all your asked questions but your site wouldn't accept my photographic evidence re my guaranteed pension credit. So then I had to go to your help center so instead of doing your preferred on line method we are now reduced to old fashioned paperwork. Other than that I'm at least offered a response to my inquiry, which I am very grateful for. Kind regards to your team.

The person on the chat (Samantha) was very helpful and knowledgeable and helped my with my complicated issue very efficiently. I couldn't be happier with the service she provided.

my problem was solved quickly and pleasantly

Very helpful