Amy was very helpful and resolved my issue quickly.

Chloe dealt with my issue quickly and efficiently. Hopefully the actual fix will also be as quick and efficient!

Chatted to a very helpful assistant called Liv. She answered all of my questions very clearly and now I am comfortable with the way my account will be dealt with.

I got an instant reply, no hanging around, mike was on the ball and answered by query Straightaway, what a service, 5star

Easy to use, lovely person and very helpful

Helpfull

Customer service was very very quick and efficient. Very friendly service and helped me a great deal. Much appreciated.

Excellent Service, really helpful staff

Vulnerable customer functionality is excellent and phrased well with comprehensive questions regards format of communication etc. It's obvious you have done alot of work on inclusivity and diversity and as a customer on that register, it makes me feel safer. Thankyou.. also just to add, i think you maybe one of the only companies that i have never had a bad experience with customer service or helpdesk. So just a shout out to your staff for being brilliant at their jobs and genuinely seem to want to help anyway they can.

Yes, fantastic service as usual. I really love the chat support so I do not need to spend time on the phone waiting on the line. Thank you

My query was handled with politeness and patience. There was no question of trying to hurry me or short answers. Thank you. I couldn't fault Jordan.

query was answered very quickly

Stephen was really helpful, friendly and quick to solve my questions. Thanks so much! :)

Bristol Water always seem very easy to deal with. Things are straightforward and I haven't had any problems.