It would have been really useful to do more of the practical examples.

The section covering closed versus open questions and then the role-playing scenarios to test such conversations were extremely useful.

The Director's cut exercise, as it helped me to really think about what questions I should be asking to find out their challenges and how the product can help, rather than speaking about features of the product that wouldn't necessarily be relevant to the customer.

Fresh ideas, positive message, enthusiastic delivery

Identifying behaviour patterns and what each thinks of each other.

Understanding the various personality traits.

Personality Dynamics- Understanding the differing personalities within the team.

Preference profiling

prefer workshop style where attendees share practice and approaches, not just spoken at, so everywhere that occurred is what I enjoyed the most!

I thought it would have been really useful as a partnership manager but not completely within my role, There were some valuable bits, but I think for the Business Development Role these could be extracted and condensed and delivered via e-learning or a toolbox video/ information booklet. Which considering the cost of travel and TOIL accrued by our whole team staying overnight would be much more commercial.

Style and pace, mix of detail and overview. Not easy in just one day.

It was very positive and interesting.

Interaction with the whole team.

was fun environment with good topics

Opportunity to come together and learn / discuss as a CST making the content delivered relevant to our specific client and circumstances

A great opportunity to be together as a sales team to learn, develop and share skills, but I thought it could have been tailored better.

Sharing new techniques- very informal and fun. I am adopt the approach to the Persona homes but not on our shared ownership product - different questioning techniques which I will try. Creating your own customer with little aids was fun.

Just the right length

Time out of the office with the team to think about things and discuss processes. Practical tools and mantras

The opportunity to get people thinking about the sales lifecycle and adopt common terminology.

The openness, collaboration, and light-touch facilitation

Fun, engaging trainers. Some of the communication exercises were particularly helpful.

Fun, interactive and felt sympathetic to the ThoughtWorks way

Due to my job roll I did not take part in all sessions but what I did take part in was interesting and made me think about my role more within the sales team

I enjoyed learning about new ways to approach prospecting emails and the Magic 35 criteria to measure potential client sales progress and ensure i'm well equiped with all the information I need.