Outstanding
Based on reviews from 8583 customers

  1. – 24 Nov 25

    Problem fixed quickly and explained why it happened. All good

  2. – 24 Nov 25

  3. – 21 Nov 25

    Nadine is always so helpful and polite thank you

  4. – 20 Nov 25

    Nadine was very helpful with resolving the issue even with the Sage server going down

  5. – 19 Nov 25

  6. – 19 Nov 25

  7. – 19 Nov 25

  8. – 19 Nov 25

    My first time to engage with Eureka, Damian did a excellent job in resolving my query. He was precise, quick and great at explaining what I had to do.

  9. – 18 Nov 25

    Great support to ticket raised

  10. – 14 Nov 25

    Tommy is a star.

  11. – 14 Nov 25

  12. – 13 Nov 25

    Reece is always quick, professional and Knowledgeable on NetSuite

  13. – 13 Nov 25

    excellent service as always - case ownership is evident and provides confidence on the service

  14. – 13 Nov 25

    Quick attention and successful resolution of my request. What more could a client ask for!

  15. – 07 Nov 25

    Issue dealt with quickly and efficiently.

  16. – 05 Nov 25

    Not feedback on the service but see the list of Support Rep in the next question would be easier if they were in alphabetical order.

  17. – 04 Nov 25

  18. – 03 Nov 25

    Katie picked up support case promptly & resolved immediately

  19. – 31 Oct 25

    Quick action

  20. – 31 Oct 25

    great service from all at Eureka as usual - keep it up Kevin was tied up but he referred us to Jordan who was great and was able to help and close off case very quickly.

  21. – 31 Oct 25

    Problem had corrected itself :)

  22. – 29 Oct 25

    John has been very helpful! As per usual !!!

  23. – 29 Oct 25

    Reece responded quickly to my query and contacted me to help. I find talking to individuals very helpful rather than a back and forth email. Thanks Reece.

  24. – 29 Oct 25

    it was critical problem was resolved quickly & Katie did so

  25. – 28 Oct 25

  26. – 24 Oct 25

    She has actioned the request very quickly and followed up to confirm/double check that we are happy with the result.

  27. – 24 Oct 25

  28. – 22 Oct 25

  29. – 22 Oct 25

  30. – 21 Oct 25

    Great service, this is the first time I've ever had to contact support. Daniel was really good at sorting the issue quickly for me. Thank you Daniel.

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