Outstanding
Based on reviews from 8767 customers
  1. 29 Apr 26

  2. 29 Apr 26

    Great service as always....very knowledgeable

  3. 29 Apr 26

    thanks Ross, prompt service

  4. 28 Apr 26

    Went away and resolved my query, above and beyond what was expected :)

  5. 24 Apr 26

  6. 23 Apr 26

    Amy is always really helpful an good at keeping you up to date with your call.

  7. 23 Apr 26

    Took a long time for the agent to understand the problem. Once Katie Otterson was involved things moved quickly to a positive conclusion.

  8. 23 Apr 26

  9. 22 Apr 26

  10. 22 Apr 26

  11. 21 Apr 26

    The issue is not resolved

  12. 20 Apr 26

    Detailed response, would have been good to get a few more updates between the ticket opening and response as I had to email to checkup.

  13. 20 Apr 26

  14. 17 Apr 26

    Great service

  15. 16 Apr 26

    A problem that turned out to be with a difference system, but still went above and beyond to point me in the right direction!

  16. 15 Apr 26

    Requested carried out quickly and efficiently

  17. 15 Apr 26

  18. 14 Apr 26

  19. 14 Apr 26

  20. 13 Apr 26

  21. 10 Apr 26

  22. 10 Apr 26

  23. 10 Apr 26

  24. 10 Apr 26

    Quick response with a clear solution, thank you

  25. 08 Apr 26

  26. 07 Apr 26

    Ave has done a great job getting this across the line for us. There was significant time pressure but Ave has successfully prioritised this request so it was all completed in time for our pre-renewals to pick up the correct prices in line with our price change go-live. I was very pleased with how he handled this request especially considering the complexity and the very large number of scripts affected by the change.

  27. 07 Apr 26

    Ross and Aatiya both provided support on the call.

  28. 02 Apr 26

    Very quick fix

  29. 01 Apr 26

    As an aside see if the Name of support workers was sorted alphabetically or something logically it would help.

  30. 01 Apr 26

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