Portmore Dental Office Reviews

Outstanding

Based on reviews from 667 customers

Howard – 23 Jun 17

Spot on.
Jonathan – 23 Jun 17

Although my appointment was running 25 minutes late, I appreciate this can be unavoidable. Everything else was 100% !

No, very efficient and friendly, but with an extra afternoon off a week, John should get down to single figures !
Robert – 23 Jun 17
- Katie – 3 days ago
  
  Dear Robert,
  
  Thank you for taking the time to give us feedback, it is much appreciated and really does help us to improve the service we offer to our patients.
  
  I was disappointed to note that you rated us 5/10 for your welcome into the practice, what would we need to improve upon in order for you to rate us 10/10?
  
  Thank you again for your feedback and for the mostly nice ratings.
  
  Best wishes,
  
  Katie
  Treatment Coordinator
Peter – 23 Jun 17

No treat ment so no comment

Not that I've seen so far!
- Katie – 3 days ago
  
  Dear Peter,
  
  Thank you for taking the time to give us feedback, it is much appreciated and really does help us to improve the service we offer to our patients.
  
  Regarding your 8/10 rating for timekeeping, I'm so sorry if we kept you waiting a little, we really do try our best to keep to time, however sometimes circumstances arise and we find ourselves running late. Huge apologies for any inconvenience caused.
  
  Thank you for the wonderful ratings, I'm delighted to know that you are a happy patient!
  
  Best wishes,
  
  Katie
  Treatment Coordinator
John – 22 Jun 17

Very good.
- Katie – 3 days ago
  
  Dear John,
  
  Thank you for taking the time to give us feedback, it is much appreciated and really does help us to improve the service we offer to our patients.
  
  Thank you for the wonderful ratings, I'm delighted to know that you are a happy patient!
  
  Best wishes,
  
  Katie
  Treatment Coordinator
A E – 22 Jun 17

Well, my family have used this practice for over 20 years...that must say something!
- Katie – 4 days ago
  
  Dear Alexandra,
  Thank you for taking the time to give us feedback, it is much appreciated and really does help us to improve the service we offer to our patients.
  With regards to your 5/10 rating for our communications and booking systems, what would we need to change/improve on, in order for you to rate us 10/10?
  Thank you for the mostly wonderful ratings, I'm delighted to know that you are a happy patient!
  
  Best wishes,
  
  Katie
  Treatment Coordinator
Isobel – 22 Jun 17

Very good. They found me an appointment very quickly .
- Katie – 4 days ago
  
  Dear Isobel,
  
  Thank you for taking the time to give us feedback, it is much appreciated and really does help us to improve the service we offer to our patients.
  
  Thank you for the wonderful ratings, I'm delighted to know that you are a happy patient!
  
  Best wishes,
  Katie
  Treatment Coordinator
Robert – 22 Jun 17

£68 seems quite expensive for a 15 minute hygenist visit. Makes it difficult to justify having the treatment every 3 months.
- Katie – 4 days ago
  
  Dear Robert,
  
  I am so sorry to hear you were unhappy with your appointment.
  
  I will give you a call to discuss your comments and so that we can find a solution you are happy with.
  
  Thank you for taking the time to give us feedback, it is much appreciated and really does help us to improve the service we offer to our patients.
  
  Best wishes,
  
  Katie
  Treatment Coordinator
Kari – 22 Jun 17

Very professional.
- Katie – 4 days ago
  
  Dear Kari,
  
  Thank you for taking the time to give us feedback, it is much appreciated and really does help us to improve the service we offer to our patients.
  
  Thank you for the wonderful ratings, I'm delighted to know that you are a happy patient!
  
  Best wishes,
  
  Katie
  Treatment Coordinator
Susan – 21 Jun 17

Good if you like going to dentist!

Would like to have heard music in background and watch something on a screen.
- Katie – 4 days ago
  
  Dear Susan,
  
  Thank you for taking the time to give us feedback, it is much appreciated and really does help us to improve the service we offer to our patients.
  Regarding your comment about music or watching television, we apologise if the music was not on during your appointment. We usually always have music playing in the background unless there is an internet connectivity problem.
  Thank you again for your feedback.
  
  Best wishes,
  
  Katie
  Treatment Coordinator
Ellis – 21 Jun 17

Very good, hygienist was extremely thorough.

Appointment time.
- Katie – 4 days ago
  
  Dear Ellis,
  Thank you for taking the time to give us feedback, it is much appreciated and really does help us to improve the service we offer to our patients.
  Regarding your rating for timekeeping, I'm so sorry if we kept you waiting a little, we really do try our best to keep to time, however sometimes circumstances arise and we find ourselves running late. Huge apologies for any inconvenience caused.
  Thank you for the wonderful ratings, I'm delighted to know that you are a happy patient!
  Best wishes,
  
  Katie
  Treatment Coordinator
Philip – 21 Jun 17

If any visit to the dentist can be described as pleasant, this one was.
- Katie – 4 days ago
  
  Dear Philip,
  Thank you for taking the time to give us feedback, it is much appreciated and really does help us to improve the service we offer to our patients.
  Out of interest, what would we need to improve on in order for you to rate us 10/10 in all areas?
  Thank you for the nice ratings, I'm delighted to know that you are a happy patient!
  
  Best wishes,
  
  Katie
  Treatment Coordinator
Rosie – 19 Jun 17

Great atmosphere and very professional staff who put you at ease and are friendly
- Katie – 6 days ago
  
  Dear Rosie,
  
  Thank you for taking the time to give us feedback, it is much appreciated and really does help us to improve the service we offer to our patients.
  
  With regards to your 4/10 rating for our communications and booking systems, what would we need to change/improve on, in order for you to rate us 10/10?
  
  Thank you for the mostly wonderful ratings, I'm delighted to know that you are a happy patient!
  
  Best wishes,
  
  Katie
  Treatment Coordinator
James – 19 Jun 17

What I have grown to expect from Portmore Dental. 1st Class.
- Katie – 7 days ago
  
  Dear James,
  
  Thank you for taking the time to give us feedback, it is much appreciated and really does help us to improve the service we offer to our patients.
  
  Thank you for the wonderful ratings and comments, I am delighted to know you are a happy patient!
  
  Best wishes,
  
  Katie
  Treatment Coordinator
David – 17 Jun 17

Excellent
- Katie – 7 days ago
  
  Dear David,
  
  Thank you for taking the time to give us your feedback, it is much appreciated and really does help us to improve the service we offer to our patients. Thanks also for the mostly wonderful ratings, I'm so pleased to know that you are a happy patient. With regards to your rating of 8/10 for the patient lounge in terms of cleanliness, relaxation and calm- what would we need to improve on in order for you to rate us 10/10?
  Best wishes,
  
  Katie
  Treatment Coordinator
Clare – 16 Jun 17

So far I have found Portmore to be excellent. I have been given clearly explained choices and I have felt confident in the treatments.
- Katie – 10 days ago
  
  Dear Clare,
  
  Thank you for taking the time to give us feedback, it is much appreciated and really does help us to improve the service we offer to our patients.
  
  Thank you for the wonderful ratings and comments, I am delighted to know you are a happy patient!
  
  Best wishes,
  
  Katie
  Treatment Coordinator
Chris – 16 Jun 17
- Katie – 10 days ago
  
  Dear Chris,
  
  Thank you for taking the time to give us feedback, it is much appreciated and really does help us to improve the service we offer to our patients.
  
  Regarding your rating for timekeeping, I'm so sorry if we kept you waiting a little, we really do try our best to keep to time, however sometimes circumstances arise and we find ourselves running late. Huge apologies for any inconvenience caused.
  
  Best wishes,
  
  Katie
  Treatment Coordinator
Geoffrey – 15 Jun 17
- Katie – 11 days ago
  
  Dear Geoffrey,
  
  Thank you for taking the time to give us feedback, it is much appreciated and really does help us to improve the service we offer to our patients.
  
  Regarding your rating for timekeeping, I'm so sorry if we kept you waiting a little, we really do try our best to keep to time, however sometimes circumstances arise and we find ourselves running late. Huge apologies for any inconvenience caused.
  
  Best wishes,
  
  Katie
  Treatment Coordinator
Vanessa – 14 Jun 17

Very professional and friendly, very positive.

Not to date.
- Katie – 11 days ago
  
  Dear Vanessa,
  
  Thank you for taking the time to give us feedback, it is much appreciated and really does help us to improve the service we offer to our patients.
  
  Thank you for the wonderful ratings, I'm delighted to know that your first impression of your experience here was so positive!
  
  Best wishes,
  
  Katie
  Treatment Coordinator
Judith – 14 Jun 17

Good - great to feel you are investing in new technology. I shared with john that I am exploring writing some poetry to present everyday experiences using technology to highlight how they impact on peoples lives to their benefit. Only just started but I might give my crown process a go and might need some technical info.

Probably more for younger folk but maybe a mini notebook or something like a dental log and guidance about how to look after your teeth and effects of different foods and timings / mouth acidity etc
- Katie – 11 days ago
  
  Dear Judith,
  
  Thank you for taking the time to give us feedback, it is much appreciated and really does help us to improve the service we offer to our patients.
  
  Thank you for the wonderful ratings, I'm delighted to know that you are a happy patient!
  Good luck with your poetry!
  
  Best wishes,
  
  Katie
  Treatment Coordinator
Dale – 11 Jun 17

very good in all areas and happy with the service provided

no
- Katie – 13 days ago
  
  Dear Dale,
  
  Thank you for taking the time to give us feedback, it is much appreciated and really does help us to improve the service we offer to our patients.
  
  Thank you for the wonderful ratings, I'm delighted to know that you are a happy patient!
  
  Best wishes,
  
  Katie
  Treatment Coordinator
Roger – 09 Jun 17

AS always, very friendly and professional from and including reception to treatment.
- Katie – 13 days ago
  
  Dear Roger,
  
  Thank you for taking the time to give us feedback, it is much appreciated and really does help us to improve the service we offer to our patients.
  
  I am delighted to know you are a happy patient and would recommend us to your friends and family!
  
  Best wishes,
  
  Katie
  Treatment Coordinator
Lois – 09 Jun 17

Very personalized service. Greeted by name .. felt like everyone truly cared.
- Katie – 13 days ago
  
  Dear Lois,
  
  Thank you for taking the time to give us feedback, it is much appreciated and really does help us to improve the service we offer to our patients.
  
  Thank you for the wonderful ratings and comments, I'm delighted to know that you are a happy patient!
  
  Best wishes,
  
  Katie
  Treatment Coordinator
Alexey – 09 Jun 17
- Katie – 14 days ago
  
  Dear Alexey,
  
  Thank you for taking the time to give us feedback, it is much appreciated and really does help us to improve the service we offer to our patients.
  
  Thank you for the wonderful ratings, I'm delighted to know that you are a happy patient!
  
  Best wishes,
  
  Katie
  Treatment Coordinator
Jenny – 08 Jun 17
- Katie – 17 days ago
  
  Dear Jenny,
  
  Thank you for taking the time to give us feedback, it is much appreciated and really does help us to improve the service we offer to our patients.
  
  Thank you for the wonderful ratings, I'm delighted to know that you are a happy patient!
  Best wishes,
  
  Katie
  Treatment Coordinator
Lee – 08 Jun 17

Excellent!

Not a thing!
- Katie – 18 days ago
  
  Dear Lee,
  
  Thank you for taking the time to give us feedback, it is much appreciated and really does help us to improve the service we offer to our patients.
  
  Thank you for the wonderful ratings, I'm delighted to know that you are a happy patient!
  
  Best wishes,
  
  Katie
  Treatment Coordinator
Anouska – 08 Jun 17
- Katie – 18 days ago
  
  Dear Anouska,
  
  Thank you for taking the time to give us feedback, it is much appreciated and really does help us to improve the service we offer to our patients.
  
  Thank you for the wonderful ratings, I'm delighted to know that you are a happy patient!
  
  Best wishes,
  
  Katie
  Treatment Coordinator
Trudy – 08 Jun 17

Always feel as thou we are in safe hands and our dentist visits are more enjoyable at Portmore .
- Katie – 18 days ago
  
  Dear Trudy,
  
  Thank you for taking the time to give us feedback, it is much appreciated and really does help us to improve the service we offer to our patients.
  
  Thank you for the wonderful ratings, I'm delighted to know that you feel you are in safe hands and enjoy your visits here!
  
  Best wishes,
  
  Katie
  Treatment Coordinator
Florence – 07 Jun 17

Scary as I had 2 teeth removed today and I hate injections!
- Katie – 18 days ago
  
  Dear Florence,
  
  Thank you for taking the time to give us feedback, it is much appreciated and really does help us to improve the service we offer to our patients.
  
  Thank you for the wonderful ratings, I'm delighted to know that you are a happy patient!
  
  Best wishes,
  
  Katie
  Treatment Coordinator
Mario – 07 Jun 17

Very well looked after. Friendly staff.

New dentist chair Found uncomfortable
- Katie – 19 days ago
  
  Dear Mario,
  
  Thank you for taking the time to give us feedback, it is much appreciated and really does help us to improve the service we offer to our patients.
  
  We are so sorry you were not comfortable during your recent appointment. We do have neck and back support pillows to help make our patients more comfortable when they are in the dental chair. Next time, please let us know if you are experiencing any discomfort and we will be sure to provide you with one. It is our aim to make your experience here as pleasant as possible.
  
  Thank you again for your feedback and for the mostly nice ratings.
  
  Best wishes,
  
  Katie
  Treatment Coordinator
Read all of our reviews