Outstanding
Based on reviews from 434 customers

  1. – 27 Mar 20

  2. – 17 Mar 20

    Very responsive and asking questions to validate the issue.

  3. – 11 Mar 20

  4. – 09 Mar 20

    excellent in responding to all queries.

  5. – 04 Mar 20

    quick to respond very helpful

  6. – 03 Mar 20

    quick response and good knowledge

  7. – 28 Feb 20

  8. – 27 Feb 20

    The response from technical services is always prompt and has always been of great help in solving any queries we may have.

  9. – 21 Feb 20

  10. – 05 Feb 20

    Took a while to get support but once picked up by the support team the response, as always, was good.

  11. – 21 Jan 20

  12. – 20 Jan 20

  13. – 14 Jan 20

  14. – 07 Jan 20

    Thank you

  15. – 23 Dec 19

    Answered the question!

  16. – 18 Dec 19

    Paul was very helpful. He was very prompt and proactive for sorting out all the issues we have faced.

  17. – 18 Dec 19

  18. – 09 Dec 19

  19. – 06 Dec 19

  20. – 04 Dec 19

    Very pleased; Very hard for me to give a perfect to any service.

  21. – 02 Dec 19

    I would have given higher score but it was a little bit frustrating going back and forth by email trying to resolve the issue...and the response was not quite as quick as I would have hoped. I think we have a timing issue as well since you are in EU. Once we connected and had a screenshare call then the issue was fairly easily resolved.

  22. – 02 Dec 19

    QGate is very professional and thorough to analyze the details given by customers to analyze- There are no outstanding or unaddressed issues. They have always gone above and beyond to give the best solutions. Thank you very much

  23. – 28 Nov 19

    The support team hadn't seen the specific issue occur before but were really quick at working out the problem and fixing it. Very helpful and fast at responding!

  24. – 25 Nov 19

    Datagraphic has only used QGate for a short period of time and already we are seeing the benefits in the support of the Infor product used.

  25. – 14 Nov 19

    A quick response and although couldn't fix the issue due to a known bug, provided useful information from the developer

  26. – 13 Nov 19

    Some details are missed in resolving issues.

  27. – 07 Nov 19

    Support was knowledgable.

  28. – 05 Nov 19

    I am satisfied with the attention received

  29. – 04 Nov 19

    Excellent technical support and customer service. Prompt responses.

  30. – 28 Oct 19

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