Outstanding
Based on reviews from 490 customers

  1. – 10 May 21

  2. – 29 Apr 21

  3. – 27 Apr 21

    very helpful and supportive

  4. – 21 Apr 21

  5. – 20 Apr 21

    The support has been great. They have relentlessly made effort to resolve the issue. Great support received.

  6. – 09 Apr 21

    Very quick and professional response. Thank you

  7. – 08 Apr 21

    The Technician Mohammed as always was very professional and more importantly very friendly and accommodating to the way we work which isn't always straightforward. It is always a delight to work with him and really all Qgate staff.

  8. – 06 Apr 21

  9. – 24 Mar 21

    We are still evaluating the software from a user perspective at this point so I can't give you a 10 overall. With that said, however, your support staff is very helpful, easy to work with and good about returning emails. I can see where it would be more helpful to have expanded support hours for emergencies for customers not in your GMT time zone.

  10. – 23 Mar 21

  11. – 15 Mar 21

    Paul went above and beyond to help diagnose and resolve the issue, as well as being really polite and pleasant on the phone!

  12. – 11 Mar 21

    As usual, QGate Support was timely and even though the issue was not in in QGate software, they assisted in leading us to a positive resolution.

  13. – 04 Mar 21

    Paul Barnes always provides me with quick, accurate answers

  14. – 04 Mar 21

    Thanks for the speedy and helpful response

  15. – 04 Mar 21

    Quick response and Oliver took time to investigate when I know he was busy on other things

  16. – 24 Feb 21

  17. – 24 Feb 21

  18. – 08 Feb 21

    The support team was highly responsive, consistently ensuring that we progressed through any identified issues - always confirming whether or not our issues or concerns were addressed to our satisfaction or otherwise resolved. They were timely and consistently met their commitments in our upgrade process.

  19. – 08 Jan 21

    The Qgate support team have been invaluable to me doing my work. They are always pleasant, helpful and always ready to jump on a call when needed even on very short notice.

  20. – 26 Nov 20

  21. – 26 Nov 20

    - quick response; - allways willing to resolve the problem; - acts like a partner; - thinks along.

  22. – 17 Nov 20

    Always satisfied with the response from the technical team in regards to any issues that come up with Paribus.

  23. – 17 Nov 20

    Great support.

  24. – 16 Nov 20

    The QGate Team is always available with patient and knowledgeable assistance.

  25. – 30 Oct 20

    Craig helped me to resolve the issue I was having and it was all sorted out very quickly!

  26. – 30 Oct 20

    The support from QGate is always first class, Craig is great!

  27. – 19 Oct 20

  28. – 15 Sep 20

    Good response time to issue raised Friendly support

  29. – 14 Sep 20

  30. – 09 Sep 20

    Quick response to issues

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