Outstanding
Based on reviews from 363 customers
  1. 13 Feb 19

  2. 04 Feb 19

  3. 31 Jan 19

  4. 30 Jan 19

    Amazing response time and follow up

  5. 29 Jan 19

    Couldn't have been more helpful.

  6. 28 Jan 19

    the positive and quick response

  7. 10 Jan 19

    Questions have been answered relatively quickly

  8. 04 Jan 19

    Great support.

  9. 17 Dec 18

    Resolved in a reasonable amount on time once I logged via the correct support channel.

  10. 13 Dec 18

  11. 14 Nov 18

    Prompt response and ability to resolve the issue.

  12. 05 Nov 18

    San followed up well.

  13. 31 Oct 18

    Sam on the support team was extremely helpdesk and attentive, he called myself and a colleague of mine to reoslve our issue and followed up in writing to provide further assistance with unrelated issues. Thank you Sam!

  14. 30 Oct 18

    Very helpful, many thanks!

  15. 09 Oct 18

    The Support team are very quick to respond to any queries and always come up with a reason or solution to the issue. Thanks for your help.

  16. 24 Sep 18

    The time from raising the query to resolution was very fast, thank you.

  17. 10 Sep 18

    Took a number of weeks to resolve issue - not entirely Qgate's fault as was issue with Microsoft.

  18. 07 Sep 18

    Patient with all my firewall issues! Thanks guys!

  19. 02 Aug 18

    Support was able to answer my question immediately with detailed instructions on how to get my personal edition of Qlikview back up and running.

  20. 31 Jul 18

    knowledge and prompt response

  21. 27 Jul 18

    Prompt response and good understanding of my problem.

  22. 11 Jul 18

  23. 10 Jul 18

    Very helpful and promt.

  24. 26 Jun 18

    Generally a good service, always respond promptly and endeavour to find the route of the issue, however sometimes it has taken a long time to get the problem resolved.

  25. 22 Jun 18

    was very helpfull and quick easy process to sort out

  26. 20 Jun 18

    Quick replys

  27. 12 Jun 18

    Very helpful, quick response

  28. 31 May 18

    Technical support was professional and answered my questions in a friendly way.

  29. 21 May 18

    Craig has been very helpful & patient with the issue that we've had. He has persisted until the issue was solved completely.

  30. 11 May 18

    Solution took a long time meaning lots of work bypassed CRM system which will cause lots of extra work in the future, numerous calls and screen shares involved just reiterating the same thing it felt like.

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