Simon Hollifield – 06 Jan 20
Giles – 06 Jan 20
I have not previously had to have physio but I have been very pleased with West London Physio to date
elena leone – 23 Dec 19
Mrs. S – 19 Dec 19
Only part-way through the treatment! So far doing well, many thanks to Liam
Natasha McMullen – 11 Dec 19
Alex – 10 Dec 19
It’s been a brilliant and seamless experience so far. Kam is terrific.
DLS – 05 Dec 19
Linda Fitzsimons – 28 Nov 19
A very male-dominated environment as far as the therapists are concerned and it would be more balanced with at least one female therapist, rather than just the two female receptionists. Strangely old-fashioned atmosphere I think because of this - like stepping back into a typing pool in the 1960s. I did not appreciate my therapist greeting me with a coffee and glass of water - for him. Not a professional or engaging start. Nothing wrong with his skills but altogether a peculiarly off-putting experience of the practice as a whole.
Cameron Tudor –
Thanks for taking the time to leave your feedback. Historically we’ve been a majority female practice, but I agree that it would be great to have another female physio and we’re currently looking for one to cover a maternity leave position. In relation to our reception team we actually have a mixed male and female reception team, so you must have been with us on a day when our male receptionist wasn’t there. Rest assured we are a diverse bunch! I’m also sorry that you weren’t offered a drink. We try to make a point of offering all of our patients a drink when they arrive, so will redouble our efforts on that front.
To your point on us having a bit of a 1960’s feel. We’ve tried to create an atmosphere where patients feel comfortable, listened to, and not rushed. That’s not often seen in modern day healthcare. I guess some feel that’s old fashioned, but we think it’s how healthcare should be. We’re a progressive clinic with a world class team of clinicians and the most caring of reception teams. We aim to provide the best care, in a great environment. So I sincerely apologise that we didn't achieve that for you.
Susanna Carlini – 27 Nov 19
Appreciate it’s not a quick fix but distance from the tube and tight staircase are not ideal for patients with limited mobility
PeterArbuthnot – 27 Nov 19
Robert Gray – 18 Nov 19
I was most sympathetically received, and expertly dealt with. Too early to know whether by back is recovering, but I am optimistic.
Peter McConnon – 18 Nov 19
Susie – 18 Nov 19
Kam is great - very calm and reassuring, and I have total faith in his treatment.
Moira Sherriffs – 03 Nov 19
My session of physio with Maggy was so well done and she sorted the back pain I was experiencing. Thank you so much.
Rouzbeh Pirouz – 24 Oct 19
Very much liked Liam and was very satisfied with his treatment.
Jessica Happ – 22 Oct 19
Fantastic service and swift resolution of my issue! Cameron Tudor is impressively knowledgeable!
Alina Gonzalez – 21 Oct 19
I am really happy to have been recommended to come here! I felt that with each session I had a thoughtful review and treatment to help me progress. Liam went straight to tackling my issue from the 1st appointment and my recovery has moved on much quicker than anticipated. My recommendation would be to place the signage closer to the street so that it is easier to view when walking past. The location can be easy to miss.
Hani Abu Rahmeh – 21 Oct 19
Eleanor pomeroy – 18 Oct 19
No. The whole thing was excellent.
Fahim Imam-Sadeque – 15 Oct 19
Liam is extremely good and was able to sort out my back issue in 3 seesions.
Fiona – 15 Oct 19
Bianca Dorp – 15 Oct 19
Will – 15 Oct 19
Really happy and impressed with the service and treatment I received.
Allicyn K Reed – 20 Sep 19
Antoinette Scott – 20 Sep 19
Gaurav Burman – 20 Sep 19
Melvin Nightingale – 03 Sep 19
I'm very happy with the treatment and advice given by David.
Fortune Amos – 03 Sep 19
The knowledge and professionalism of the Physiotherapist that attended to me (David) was exceptional and highly commendable. David was very friendly and made me feel very welcome from the first day I consulted. The Front desk officers were equally very receptive and welcoming, and ensured I got the best of hospitality.
Nigel Ridge – 02 Sep 19
Gordon Campbell – 28 Aug 19