Jennifer O’Reilly – 26 May 20
The team here are always really welcoming and friendly. The environment was clean and the physios use all the new guidelines to make the place feel really safe. I felt really safe going here post covid and I would highly recommend it to anyone.
Giacomo – 15 May 20
I received great treatment for a sciatic nerve problem that didn’t seem to want to go away. David was clear in communicating what to do, and despite being able to do only 2 sessions in person. Due to coronavirus the remaining sessions were video sessions, but were equally as effective! I can’t thank him enough.
Carla Maio – 15 Mar 20
Caleb – 24 Feb 20
Physiotherapists here are; interested, engaged, interesting and engaging.
Mary Nell Browning – 20 Feb 20
Marco – 12 Feb 20
Andrea Sinclair – 10 Feb 20
Anya Walvis – 29 Jan 20
Professional and friendly advice
Philippa Thornton – 27 Jan 20
Simon Hollifield – 06 Jan 20
Giles – 06 Jan 20
I have not previously had to have physio but I have been very pleased with West London Physio to date
elena leone – 23 Dec 19
Mrs. S – 19 Dec 19
Only part-way through the treatment! So far doing well, many thanks to Liam
Natasha McMullen – 11 Dec 19
Alex – 10 Dec 19
It’s been a brilliant and seamless experience so far. Kam is terrific.
DLS – 05 Dec 19
Linda Fitzsimons – 28 Nov 19
A very male-dominated environment as far as the therapists are concerned and it would be more balanced with at least one female therapist, rather than just the two female receptionists. Strangely old-fashioned atmosphere I think because of this - like stepping back into a typing pool in the 1960s. I did not appreciate my therapist greeting me with a coffee and glass of water - for him. Not a professional or engaging start. Nothing wrong with his skills but altogether a peculiarly off-putting experience of the practice as a whole.
Cameron Tudor –
Thanks for taking the time to leave your feedback. Historically we’ve been a majority female practice, but I agree that it would be great to have another female physio and we’re currently looking for one to cover a maternity leave position. In relation to our reception team we actually have a mixed male and female reception team, so you must have been with us on a day when our male receptionist wasn’t there. Rest assured we are a diverse bunch! I’m also sorry that you weren’t offered a drink. We try to make a point of offering all of our patients a drink when they arrive, so will redouble our efforts on that front.
To your point on us having a bit of a 1960’s feel. We’ve tried to create an atmosphere where patients feel comfortable, listened to, and not rushed. That’s not often seen in modern day healthcare. I guess some feel that’s old fashioned, but we think it’s how healthcare should be. We’re a progressive clinic with a world class team of clinicians and the most caring of reception teams. We aim to provide the best care, in a great environment. So I sincerely apologise that we didn't achieve that for you.
Susanna Carlini – 27 Nov 19
Appreciate it’s not a quick fix but distance from the tube and tight staircase are not ideal for patients with limited mobility
PeterArbuthnot – 27 Nov 19
Robert Gray – 18 Nov 19
I was most sympathetically received, and expertly dealt with. Too early to know whether by back is recovering, but I am optimistic.
Peter McConnon – 18 Nov 19
Susie – 18 Nov 19
Kam is great - very calm and reassuring, and I have total faith in his treatment.
Moira Sherriffs – 03 Nov 19
My session of physio with Maggy was so well done and she sorted the back pain I was experiencing. Thank you so much.
Rouzbeh Pirouz – 24 Oct 19
Very much liked Liam and was very satisfied with his treatment.
Jessica Happ – 22 Oct 19
Fantastic service and swift resolution of my issue! Cameron Tudor is impressively knowledgeable!
Alina Gonzalez – 21 Oct 19
I am really happy to have been recommended to come here! I felt that with each session I had a thoughtful review and treatment to help me progress. Liam went straight to tackling my issue from the 1st appointment and my recovery has moved on much quicker than anticipated. My recommendation would be to place the signage closer to the street so that it is easier to view when walking past. The location can be easy to miss.
Hani Abu Rahmeh – 21 Oct 19
Eleanor pomeroy – 18 Oct 19
No. The whole thing was excellent.
Fahim Imam-Sadeque – 15 Oct 19
Liam is extremely good and was able to sort out my back issue in 3 seesions.
Fiona – 15 Oct 19